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GRIEVANCE REDRESSAL CELL
The Grievance Redressal Cell of CITY LAW COLLEGE was formally constituted in July 2018 with seven members to probe or to act into the grievances which comprises of the Principal, Heads of the department and Class Teachers. It redresses the grievances at an individual as well as the class level and grievances of common interest. The Cell maintains a conducive and unprejudiced educational environment. Complaints of students and parents are redressed within 7 working days since they are received. All complaints are scrutinized by the management and the grievance redressal cell and the resolutions are recorded.
GRIEVANVE REDRESSAL COMMITTEE
S No.	NAME	DESIGNATION	POSITION
1.	Ms. VIVEK KUMAR SHUKLA	ASSISTANT PROFESSOR	CONVENER
2.	Ms. PRIYA	CHIEF LIBRARIAN	CO-CONVENER
3.	Dr. MEENA MISHRA	ASSISTANT PROFESSOR	MEMBER
4.	Mrs. SHIKHA SHARMA	ASSISTANT PROFESSOR	MEMBER
5.	Mr. VIJAY BHARTI	ASSISTANT PROFESSOR	MEMBER
6.	Mr. AQUIB HASAN	STUDENT PRESENTATIVE LLB. THREE YEAR SEM 5	MEMBER
7.	ANJALI SHUKLA	STUDENT PRESENTATIVE LLB. (INTEGRATED) SEM 9	MEMBER
PROCEDURE TO REGISTER GRIEVANCE

GRIEVANCE REDRESSAL CELL

The Grievance Redressal Cell of CITY LAW COLLEGE was formally constituted in July 2018 with seven members to probe or to act into the grievances which comprises of the Principal, Heads of the department and Class Teachers. It redresses the grievances at an individual as well as the class level and grievances of common interest. The Cell maintains a conducive and unprejudiced educational environment. Complaints of students and parents are redressed within 7 working days since they are received. All complaints are scrutinized by the management and the grievance redressal cell and the resolutions are recorded.

GRIEVANVE REDRESSAL COMMITTEE

S No.

NAME

DESIGNATION

POSITION

Ms. VIVEK KUMAR SHUKLA

ASSISTANT PROFESSOR

CONVENER

Ms. PRIYA

CHIEF LIBRARIAN

CO-CONVENER

Dr. MEENA MISHRA

ASSISTANT PROFESSOR

MEMBER

Mrs. SHIKHA SHARMA

ASSISTANT PROFESSOR

MEMBER

Mr. VIJAY BHARTI

ASSISTANT PROFESSOR

MEMBER

Mr. AQUIB HASAN

STUDENT PRESENTATIVE LLB. THREE YEAR SEM 5

MEMBER

ANJALI SHUKLA

STUDENT PRESENTATIVE LLB. (INTEGRATED) SEM 9

MEMBER

PROCEDURE TO REGISTER GRIEVANCE

1.
The departmental level grievances are attended by the concerned class teachers who are mentors along with the department heads. The student coordinators and staff coordinators act as facilitators to communicate and sort out the grievances.

The departmental level grievances are attended by the concerned class teachers who are mentors along with the department heads. The student coordinators and staff coordinators act as facilitators to communicate and sort out the grievances.

2.
Unresolved grievances at the departmental level and association level are referred to as the Grievance Redressal Cell of the institution. The students can approach the Grievance Redressal Cell of the institution with their complaints of common interest too. They can directly communicate them to the Principal or Management representatives.

Unresolved grievances at the departmental level and association level are referred to as the Grievance Redressal Cell of the institution. The students can approach the Grievance Redressal Cell of the institution with their complaints of common interest too. They can directly communicate them to the Principal or Management representatives.

3.
Depending on the seriousness of the problem, the issues are settled by the Cell or by the Principal in consultation with other members of the management, parents, and faculty. With the collective efforts of all the stakeholders -the management, Class Teachers, staff coordinator, the Grievance Redressal Cell resolves the complaints promptly and efficiently.
GRIEVANCE MINUTES
.	GRIEVANCE MINUTES

Depending on the seriousness of the problem, the issues are settled by the Cell or by the Principal in consultation with other members of the management, parents, and faculty. With the collective efforts of all the stakeholders -the management, Class Teachers, staff coordinator, the Grievance Redressal Cell resolves the complaints promptly and efficiently.

GRIEVANCE MINUTES